The warranty period applies from the date of purchase. The invoice for the purchase of our products is valid as proof of warranty. 20-year warranty Galvanized, powder coated and stainless steel and PE plates. 10-year warranty Powder-coated aluminum, ball bearings, natural rubber and foamed PVC sheets. 5-year warranty Springs and spring attachment system. 50-year warranty Accoya wood parts comes with a 50-year rot guarantee when mounted above ground. Slackline webbing The webbing for the Rampline slackline system is expected to be changed once a year when it's subject to extensive use. Three webbings are included with the product when purchased. Spare webbings can be ordered from Rampline AS. Instructions for mounting and adjusting the webbing are included. Warranty coverage Rampline's product warranty implies free shipping of product or product parts, at Rampline's discretion. Instructions for installation/execution are included. The guarantee presupposes that the product is installed and maintained in accordance with the enclosed instructions. In order for the warranty to be valid, it is assumed that the product is installed in accordance with the product's installation instructions and maintained in accordance with the product's OAM. The buyer is obliged to give a written complaint to Rampline AS if errors or defects should occur. The warranty covers wear or damage caused by the activity for which the device is made. Rampline's product warranties do not cover damage caused by improper use, negligence, normal wear and tear and cosmetic problems or defects due to misuse or vandalism. Natural changes in rubber over time are considered cosmetic changes and are not covered by our warranties. The guarantee presupposes that only original parts are used Rampline AS is not responsible for errors, defects or the like that may occur when using parts that are not included with the product or not supplied by Rampline AS. Third party products Rampline AS offers products from certified third-party suppliers. Rampline's product warranties do not apply to third party products as these have their own warranty terms. Eurotramp's guarantees for the Loop trampolines are a 2-5 year guarantee on the trampoline frame. Other parts have a 2-3-year warranty. See more at eurotramp.com Spare parts In the event of vandalism or the need for extended maintenance, Rampline AS offers all spare parts throughout the product's lifetime. The products are designed with practical access for replacement of individual parts. If you have questions or need parts sent from Rampline, you can contact us and we will help you.